Website Data Usage Policy

Understanding how DevCoreFlux collects and uses data to enhance your trading experience

How We Track and Why It Matters

At DevCoreFlux, we use various tracking technologies to improve your futures trading experience. These tools help us understand how traders interact with our platform, which features are most valuable, and where we can make improvements.

Think of it like having a conversation with thousands of traders simultaneously — we need to understand patterns to serve everyone better. But we also recognize that privacy matters, especially in financial services where trust is everything.

This policy explains what data we collect, how we use it, and most importantly, how you can control what information you share with us. We believe transparency builds better trading relationships.

Essential Tracking

These technologies keep our platform running smoothly and securely. Without them, basic functions like logging in or placing trades wouldn't work properly.

  • Session management for secure login
  • Security tokens to prevent fraud
  • Load balancing for platform stability
  • Error logging for technical support
  • Authentication verification

Functional Enhancement

These help us remember your preferences and customize your trading environment. They make your experience more personal and efficient.

  • Chart layout preferences
  • Watchlist configurations
  • Alert settings and notifications
  • Language and timezone preferences
  • Dashboard customizations

Performance Analytics

We track how traders use different features to identify what works well and what needs improvement. This data helps us build better tools.

  • Feature usage patterns
  • Page load times and performance
  • Navigation flow analysis
  • Mobile vs desktop usage
  • Technical issue identification

Market Research

Understanding broader trading patterns helps us develop educational content and features that match what traders actually need.

  • Popular trading instruments
  • Educational content engagement
  • Support topic analysis
  • Feature request tracking
  • User experience feedback

Real Examples of How This Data Helps You

Faster Platform Performance

When we notice certain charts loading slowly for users in Taiwan, we can optimize our servers specifically for that region and improve everyone's trading speed.

Better Educational Content

If many traders are searching for information about oil futures but having trouble finding it, we know to create more comprehensive guides on energy trading.

Smarter Alert Systems

By understanding when traders are most active, we can time our market updates and educational emails for maximum relevance rather than just sending everything at random times.

Mobile Experience Improvements

Analytics show us which mobile features traders use most, helping us prioritize development time on tools that actually matter to your daily trading routine.

How Long We Keep Your Data

Different types of data have different lifecycles based on their purpose and legal requirements:

Session data — Cleared when you log out or after 24 hours of inactivity.

Preference settings — Kept until you change them or delete your account.

Analytics data — Aggregated and anonymized after 90 days, individual tracking removed.

Performance logs — Maintained for 12 months to track long-term platform improvements.

We regularly review and delete outdated information. When data is no longer useful for improving your trading experience, it gets removed from our systems.

Your Control Options

You have several ways to manage what data we collect and how we use it:

Account preferences — Adjust data sharing settings directly in your trading dashboard under privacy controls.

Browser settings — Most tracking can be disabled through your browser's privacy settings.

Selective permissions — Choose which types of analytics you're comfortable sharing while keeping essential functions active.

Data export — Request a copy of your personal data at any time through our support team.

Remember that disabling certain tracking may affect some personalized features, but core trading functionality will always remain available.

Managing Tracking Through Your Browser

Every major browser gives you tools to control tracking. Here's how to access these settings:

Chrome

Settings → Privacy and Security → Cookies and Site Data. You can block third-party cookies while allowing necessary site functions.

Firefox

Options → Privacy & Security → Enhanced Tracking Protection. Firefox offers strict, standard, and custom protection levels.

Safari

Preferences → Privacy → Prevent Cross-Site Tracking. Safari includes intelligent tracking prevention by default.

Edge

Settings → Privacy, Search, and Services → Tracking Prevention. Choose between basic, balanced, or strict protection.

Questions About Data Usage?

We're always happy to explain how your data is being used or help you adjust your privacy settings.

Email us at help@devcoreflux.com

Call our Taiwan office at +886 6264 3700

Or write to us at: No. 1-6號, Zhushan Rd, Zhushan Township, Nantou County, Taiwan 557

This policy was last updated in January 2025. We review and update our data practices regularly to reflect changes in technology and regulations.