1. Introduction

At DevCoreFlux, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our futures trading platform and services. We operate in compliance with Taiwan's Personal Data Protection Act and international privacy standards.

By using our services, you agree to the collection and use of information in accordance with this policy. We're committed to protecting your privacy while providing exceptional futures trading services to our clients in Taiwan and beyond.

2. Information We Collect

Personal Information

We collect information you provide directly to us, including:

• Full name and contact information (address, phone number, email)
• Identity verification documents (passport, national ID)
• Financial information for trading account setup
• Trading experience and investment objectives
• Employment and income verification details

Automatically Collected Information

When you use our platform, we automatically collect:

• IP address and device information
• Browser type and operating system
• Trading activity and platform usage patterns
• Login times and session duration
• Location data (with your consent)

3. How We Use Your Information

We use your personal information for the following purposes:

• Account creation and identity verification
• Processing trading transactions and maintaining accurate records
• Providing customer support and technical assistance
• Compliance with anti-money laundering and regulatory requirements
• Risk management and fraud prevention
• Sending important account updates and regulatory notices
• Improving our services and platform functionality
• Market research and analysis (with anonymized data)

4. Information Sharing and Disclosure

We may share your personal information in the following circumstances:

Regulatory Compliance

We disclose information to Taiwan financial authorities, tax agencies, and other regulatory bodies as required by law. This includes reporting suspicious activities and maintaining compliance with financial regulations.

Service Providers

We work with trusted third-party service providers who assist with:

• Payment processing and banking services
• Identity verification and KYC procedures
• Technology infrastructure and security services
• Legal and accounting services

All service providers are bound by strict confidentiality agreements and process your data only as instructed by us.

5. Your Privacy Rights

Under Taiwan's Personal Data Protection Act, you have the following rights:

To exercise these rights, please contact us using the information provided at the end of this policy. We'll respond to your request within 15 business days as required by Taiwan law.

6. Data Security Measures

We implement comprehensive security measures to protect your personal information:

While we implement industry-standard security measures, no system is 100% secure. We encourage you to use strong passwords and enable two-factor authentication on your account.

7. Data Retention

We retain your personal information for different periods depending on the type of data and legal requirements:

Account Information

We keep basic account information for 5 years after account closure, as required by Taiwan financial regulations.

Trading Records

Transaction records and trading history are maintained for 7 years to comply with tax and regulatory requirements.

Communication Records

Customer service interactions and correspondence are kept for 3 years for quality assurance and dispute resolution.

We regularly review retained data and securely delete information that's no longer needed for legal or business purposes.

8. International Data Transfers

Your personal information may be transferred to and processed in countries outside Taiwan for the following purposes:

• Cloud storage and backup services
• Technical support and platform maintenance
• Regulatory reporting to international authorities
• Fraud prevention and security monitoring

When we transfer data internationally, we ensure appropriate safeguards are in place, including contractual protections and adequacy decisions. We only work with countries and organizations that provide adequate data protection standards.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform:

Essential Cookies

These cookies are necessary for the platform to function properly and cannot be disabled. They include session management and security cookies.

Functional Cookies

These cookies remember your preferences and settings to provide a personalized experience. You can disable these cookies, but some features may not work properly.

Analytics Cookies

We use analytics cookies to understand how you use our platform and improve our services. This data is anonymized and doesn't identify you personally.

You can manage cookie preferences through your browser settings or our cookie consent banner when you first visit our site.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you through:

• Email notification to your registered email address
• Prominent notice on our platform homepage
• In-app notification when you next log in

We encourage you to review this policy periodically to stay informed about how we protect your information. The "Last Updated" date at the top of this policy indicates when the most recent changes were made.